Andrew D. Paolucci

Freelance Technologist

Self-Employed | Remote/Toronto, Ontario, Canada

January 2017 - Present (7 years 5 months)

• Consulting and contracting for local small businesses and professionals across various industries including medical, environmental protection, software, and civic activism.

Systems Administrator

KnowRoaming | Toronto, Ontario, Canada

February 2015 - December 2016 (1 year 11 months)

• Focused on system reliability and improvement for a product reliant on MVNE/MVNO/MNO solutions.
• Gained familiarity with telecommunication industry standards, systems, and protocols.
• Worked in a diverse technical environment spanning proprietary vendor solutions and internally deployed open-source solutions.

Director of IT

Mobiroo | Toronto, Ontario, Canada

December 2013 - February 2015 (1 year 3 months)

• Designed and implemented the AWS-based cloud infrastructure for Mobiroo's next-generation platform.
• Automated system updates, deployments, and scaling using AWS tools and services to minimize maintenance overhead.

Webmaster

EasyStudy | Richmond Hill, Ontario, Canada

October 2010 - September 2014 (4 years)

• Founded and managed EasyStudy, a website for sharing student notes.
• Handled the majority of the technical aspects of the website, while collaborating with a team of IB students on academic content.
• Transitioned the website to subsequent generations of students at my former high school.

IT Specialist

The Arhat Group | Remote/Toronto, Ontario, Canada

April 2013 - January 2014 (10 months)

• Provided on-site IT support for clients, including consultations, installations, and other support activities.
• Maintained internal systems such as email, website, and development machines.

Director of IT

The Pirate Party of Canada | Remote/Canada

August 2012 - September 2013 (1 year 2 months)

• Set up, maintained, and secured online systems and services for the Pirate Party of Canada.
• Managed web servers, mail servers, a chat network, VPN scheme, and secured collaborative productivity tools.

Internal IT Support

Solarsoft | Richmond Hill, Ontario, Canada

January 2012 - August 2013 (1 year 8 months)

• Provided temporary IT support for North American operations, including four offices and almost 200 users.
• Developed and implemented a plan to improve systems, addressing various technical challenges.

Junior Systems Administrator

Phoenixerve Inc. | Remote

October 2011 - July 2012 (10 months)

• Ensured maximum uptime and performance for client services.
• Implemented a redundant monitoring system in a third-party data center, requiring special server configuration with a secondary wireless backhaul and backup battery.
• Provided support for CentOS-based Linux systems.

Junior Hardware Specialist (Co-op)

Solarsoft | Richmond Hill, Ontario, Canada

February 2011 - June 2011 (5 months)

• Gained valuable experience in a working office environment, providing both local and remote user support.
• Troubleshooted a range of issues, from laptop problems to critical site equipment malfunctions.
• Rewired the local LAN room to improve organization and efficiency.

General Control Room Assistant (Co-op)

Rogers TV | Richmond Hill, Ontario, Canada

September 2008 - June 2010 (1 year 10 months)

• Assisted with live news broadcasts and recording daytime television programming for a local community channel.
• Performed a variety of duties in a dynamic environment, working primarily in the control room and occasionally in the studio and at remote sporting events.

Seneca College

Computer Technology/Computer Systems Technology

September 2012 - December 2013

Blyth Academy

High School Diploma OSSD

January 2012 - August 2012

Bayview Secondary School

September 2008 - January 2012